Shipping policy

Last updated: 04/22/2026

At King Coal Teez, we work hard to get your order shipped quickly and safely. Please review our shipping guidelines below.

Processing Times

All orders are processed within 2–4 business days. During high‑volume periods (new drops, holidays), processing may take an additional 1–2 days.

Orders are not processed on weekends or holidays.

Shipping Rates & Delivery Times

Shipping rates are calculated at checkout based on your location and order weight.

Estimated delivery times:

• U.S. Standard Shipping: 3–7 business days

• U.S. Expedited Shipping: 2–4 business days

• International Shipping: 7–21 business days (varies by country)

Delivery times are estimates and may vary due to carrier delays, customs, or weather conditions.

Order Tracking

Once your order ships, you will receive a confirmation email with a tracking number. Tracking updates may take 24–48 hours to appear.

International Orders

International customers are responsible for any customs fees, duties, or taxes charged by their country. We cannot control or predict these charges.

Delays caused by customs are outside our control.

Wrong Address Disclaimer

Please ensure your shipping address is correct at checkout. If an incorrect address is provided, we are not responsible for lost packages.

If your order has not shipped yet, contact us immediately to update your address.

Lost or Stolen Packages

Once a package is marked as delivered by the carrier, we are not responsible for lost or stolen items. If this occurs, please contact the carrier directly to file a claim.

We will assist where possible, but we cannot issue refunds for packages confirmed as delivered.

Damaged Packages

If your order arrives damaged, contact us within 7 days with photos of the packaging and product. We will replace the item at no cost to you.

Contact Us

For any shipping questions, reach out to us at: Coalproduction94@gmail.com